Terms of service

Last updated: November 21, 2025

Welcome to Urban District (“we”, “us”, “our”).
These Terms of Service (“Terms”) govern your access to and use of our website, products, and services operated under www.urbandistrictofficial.in (the “Site”).

By visiting our Site and/or purchasing something from us, you agree to be bound by these Terms, including any additional policies referenced herein or available by hyperlink. If you do not agree to all the Terms, you may not access the Site or use our services.

1. Eligibility & Use of the Site

By using this Site, you represent that:

  • You are at least the age of majority in your jurisdiction, or

  • You have obtained consent from a parent or legal guardian.

You agree not to use our products or services for any unlawful or unauthorized purpose, nor to violate any laws applicable in your jurisdiction.

2. Account Information & Accuracy

You agree to provide current, complete, and accurate information for all purchases and account registrations.

We reserve the right to refuse service, cancel orders, or suspend accounts if we suspect:

  • False or misleading information

  • Fraudulent activity

  • Abuse of our services

3. Products & Pricing

  • All products are subject to availability.

  • Prices are listed in Indian Rupees (INR) unless otherwise stated.

  • We reserve the right to modify product prices, descriptions, or availability at any time without prior notice.

  • We make every effort to display product colors and images accurately, but we cannot guarantee your device’s display will be exact.

4. Orders & Payment

  • We reserve the right to refuse or cancel any order at our discretion.

  • Orders may be limited or canceled due to:

    • Suspected fraud

    • Incorrect pricing

    • Inventory issues

  • In case of cancellation after payment, eligible refunds will be processed as per our Refund Policy.

All payments are securely processed through third-party payment gateways. We do not store your card or payment information.

5. Shipping & Delivery

  • Delivery timelines are estimates and may vary due to logistics, location, or unforeseen circumstances.

  • Urban District is not responsible for delays caused by courier partners, customs clearance, or force majeure events.

Detailed shipping terms are outlined in our Shipping Policy.

6. Returns, Exchanges & Refunds

Returns, exchanges, and refunds are governed by our Refund & Returns Policy, which forms an integral part of these Terms.

We reserve the right to reject returns that:

  • Show signs of wear or damage

  • Are returned outside the specified timeframe

  • Do not meet eligibility conditions

7. Intellectual Property

All content on this Site, including but not limited to:

  • Logos

  • Brand name

  • Product designs

  • Graphics

  • Text

  • Images

is the exclusive property of Urban District and is protected under applicable intellectual property laws.

You may not copy, reproduce, distribute, or exploit any content without our prior written consent.

8. User Content & Reviews

If you submit reviews, comments, or other content:

  • You grant us a non-exclusive, royalty-free right to use, reproduce, and display such content.

  • You agree that your content will not be unlawful, abusive, defamatory, or infringe on third-party rights.

We reserve the right to remove any content at our discretion.

9. Prohibited Activities

You agree not to:

  • Use the Site for illegal purposes

  • Attempt to hack, disrupt, or compromise site security

  • Transmit malware, spam, or harmful code

  • Impersonate another person or entity

Violation may result in immediate termination of access.

10. Third-Party Services & Links

Our Site may contain links to third-party websites or services.
We are not responsible for:

  • Third-party content

  • Privacy practices

  • Transactions conducted outside our Site

Use of third-party services is at your own risk.

11. Disclaimer of Warranties

Our services and products are provided “as is” and “as available”, without warranties of any kind, express or implied.

We do not guarantee that:

  • The Site will be uninterrupted or error-free

  • Results obtained from use of the service will be accurate or reliable

12. Limitation of Liability

To the maximum extent permitted by law, Urban District shall not be liable for:

  • Indirect, incidental, or consequential damages

  • Loss of profits, data, or goodwill

  • Issues arising from misuse of products or services

Our total liability, if any, shall not exceed the amount paid by you for the product in question.

13. Indemnification

You agree to indemnify and hold harmless Urban District, its owners, employees, and affiliates from any claim or demand arising from:

  • Your breach of these Terms

  • Your violation of any law or third-party rights

14. Termination

We may terminate or suspend your access to the Site at any time, without notice, if you violate these Terms.

Obligations and liabilities incurred prior to termination shall survive.

15. Governing Law & Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India.

Any disputes shall be subject to the exclusive jurisdiction of the courts of Maharashtra, India.

16. Changes to These Terms

We reserve the right to update or modify these Terms at any time.
Changes will be effective upon posting on the Site.

Your continued use of the Site constitutes acceptance of the updated Terms.

17. Contact Information

For questions regarding these Terms, please contact us at:

Email: help@urbandistrictofficial.in
Address:
604/1 NG Heritage CHSL,
Haidery Chowk, Naya Nagar,
Thane, Maharashtra – 401107
India