Shipping policy
Last updated: November 21, 2025
At Urban District, we aim to deliver quality streetwear with a smooth and reliable shopping experience. Please read our Shipping & Returns Policy carefully before placing an order.
🚚 Shipping Policy
Shipping Partner
All orders are shipped via Delhivery, our trusted logistics partner.
Shipping Locations
We currently ship across India.
At this time, we do not offer international shipping.
Order Processing Time
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Orders are typically processed within 1–2 working days after confirmation.
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Orders placed on weekends or public holidays will be processed on the next working day.
Delivery Timeline
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Estimated delivery time: 4–5 working days after dispatch.
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Delivery timelines may vary depending on:
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Location
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Courier operational delays
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Weather conditions or unforeseen circumstances
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Please note that delivery timelines are estimates, not guarantees.
Shipping Charges
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Shipping charges (if applicable) will be calculated and displayed at checkout.
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Any promotional free-shipping offers will be clearly mentioned on the website.
Order Tracking
Once your order is shipped:
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You will receive a shipping confirmation email/SMS
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Tracking details will be shared so you can monitor your delivery status via Delhivery
Delays & Exceptions
Urban District is not responsible for delays caused by:
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Courier partner issues
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Incorrect or incomplete shipping address
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Natural disasters, strikes, or force majeure events
📩 Contact Us
For any shipping or return-related queries, contact us at:
Email: help@urbandistrictofficial.in
Address:
604/1 NG Heritage CHSL,
Haidery Chowk, Naya Nagar,
Thane, Maharashtra – 401107,
India